JilliLive Privacy Policy

1Introduction

jillilive ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform at jillilive.vip. This Privacy Policy explains how jillilive collects, uses, stores, and protects personal data belonging to players in Bangladesh and elsewhere.

This policy applies to all personal data collected through the jillilive website, mobile application, customer support channels, and any other interaction you have with jillilive. By registering an account on jillilive, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2Data We Collect

jillilive collects only the personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of data we collect are outlined in the table below.

jillilive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

3How We Collect Your Data

jillilive collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control of your information.

• Direct registration: When you create a jillilive account, you provide your name, date of birth, mobile number, and email address directly through the registration form.
• Identity verification: When jillilive requests KYC documents, you upload identity documents such as your national ID card or passport directly to the platform.
• Payment transactions: When you deposit or withdraw via bKash, Nagad, or Rocket, jillilive receives transaction reference data and your mobile banking account number.
• Platform usage: jillilive automatically collects technical and usage data as you browse the site, play games, and interact with platform features.
• Customer support: When you contact jillilive via live chat or email, the content of those communications is recorded and stored.
• Cookies and tracking: jillilive uses cookies and similar technologies to collect technical data about your device and browsing behaviour. See Section 9 for full details.

4How We Use Your Data

jillilive uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is a clear breakdown of how your data is used on the jillilive platform:

• To create and manage your jillilive account, including verifying your identity and age before you can deposit or play.
• To process deposits and withdrawals in BDT via your registered mobile banking account, and to maintain accurate transaction records.
• To detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other jillilive players.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. These communications are not optional as they are necessary for account operation.
• To send you promotional offers and bonus notifications — but only if you have opted in to marketing communications.
• To improve the jillilive platform by analysing aggregated, anonymised usage data to understand how players interact with games and features.
• To comply with legal and regulatory obligations applicable to jillilive's operations.

5Legal Basis for Processing

jillilive processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contractual necessity: Processing your data is necessary to fulfil the contract between you and jillilive — specifically, to operate your account, process payments, and deliver gaming services.
• Legal obligation: jillilive is required by applicable laws and regulations to collect and retain certain data, including identity verification records and transaction histories.
• Legitimate interests: jillilive processes some data on the basis of legitimate interests, such as fraud prevention, platform security, and improving the player experience. These interests are always balanced against your privacy rights.
• Consent: Where jillilive relies on your consent — for example, to send marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6Data Sharing

jillilive does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to protect it.

• Payment processors: jillilive shares necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for data they hold independently.
• Identity verification providers: jillilive uses third-party KYC services to verify player identities. These providers receive only the data necessary to complete verification and are bound by strict data processing agreements.
• Game software providers: Some game data is processed by the third-party studios whose games are hosted on jillilive. This data is typically anonymised or pseudonymised and does not include your full identity.
• Legal authorities: jillilive may disclose your data to law enforcement, regulatory bodies, or courts when required to do so by law, or when necessary to protect the rights and safety of jillilive players.
• Business transfers: In the event of a merger, acquisition, or sale of jillilive's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

7Data Retention

jillilive retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the legal obligations that apply to it.

After the applicable retention period, jillilive will securely delete or anonymise your personal data so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.

8Security

jillilive takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and jillilive is encrypted using TLS 1.3 or higher.
• Stored personal data is encrypted at rest using AES-256 encryption.
• Access to personal data within jillilive is restricted to authorised personnel on a strict need-to-know basis.
• jillilive conducts regular security audits and penetration testing to identify and address vulnerabilities.
• Two-factor authentication (2FA) is available for all jillilive accounts and is strongly recommended for Bangladesh players.
• jillilive maintains an incident response plan. In the event of a data breach that poses a risk to your rights, you will be notified promptly.

9Cookies and Tracking Technologies

jillilive uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and gather analytics data. Here is a breakdown of the types of cookies jillilive uses:

• Essential cookies: These are required for jillilive to function. They maintain your login session, remember your language preference, and enable core platform features. You cannot opt out of essential cookies without stopping use of jillilive.
• Analytics cookies: jillilive uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data helps us improve jillilive for all Bangladesh players.
• Preference cookies: These remember your settings and preferences on jillilive, such as your preferred game category or notification settings, so you don't have to reconfigure them every visit.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jillilive. Most modern browsers allow you to block third-party cookies while keeping essential cookies active.

10Your Data Rights

As a jillilive player, you have the following rights regarding your personal data. These rights apply regardless of your account status and can be exercised at any time by contacting jillilive support.

11Children and Minors

jillilive is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps specifically designed to prevent minors from creating accounts.

If jillilive discovers that personal data has been collected from a minor, that account will be closed immediately, all funds will be returned to the payment source, and the data will be deleted without delay. If you believe a minor has registered on jillilive, please contact us immediately at [email protected].

12Changes to This Privacy Policy

jillilive may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the jillilive platform at least 7 days before the changes take effect.

• The "Last Updated" date at the top of this page always reflects the most recent revision.
• Your continued use of jillilive after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
• If you do not agree with the updated policy, you may close your account by contacting jillilive support.
• Previous versions of this Privacy Policy are available on request.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jillilive handles your personal data, please get in touch. Our team is available 24 hours a day, 7 days a week.